Seest thou a man diligent in his business? He shall stand before kings” —Proverbs of Solomon
Are you wasting time, energy and money on inefficient systems that neither serve you, your staff or your customers? Get the smart, clear, sensitive advice you need from an experienced systems analyst and facilitator. See immediate improvement with a results-driven, hands-on approach.
On-site Retail Systems Analyst and Managerial Consultant
Assessing and improving management skills and creating organizational systems which provide greater efficiency and increased customer satisfaction, accomplished on site by observing personnel, systems, procedures, merchandising, traffic flow and other pertinent factors in action. Then we develop, implement and integrate the new systems into existing business structure and organize the physical plant to support the most efficient use of time & energy. The advantages of being on site include being available to actually perform the daily business tasks, adjusting & refining new procedures for optimum success and to provide staff training.
...any business into a smooth running operation. During the time she was with our company, she developed a complete Operations Manual that simply spelled out each step necessary to perform virtually every task in our retail store. Everything from sales, ordering and even keeping the building ship-shape is now easy to do and easy to explain to anyone. It makes training new employees so much easier! Everyone who wants their business to run smoother should definitely hire Linda.”
Scott Zeramby and Tracy Wolfson
Owners,
Dirt Cheap Landscape Supply
...far beyond their expectations. Linda and I worked closely together in the creation and maintenance of the Gallery Bookshop and Bookwinkle’s Children’s Books beginning in 1981 and continuing uninterruptedly for 25 years. Linda was indispensable to me and the operation. On the sales floor her creativity was manifest. Very little escaped her attention, her deep knowledge, her ability to handle details, and her penetrating sense of what is important and what is not.
On numerous occasions she made major projects easy by coordinating and following up on a myriad of details. I stand in awe of these talents!”
Anthony Miksak
Owner and Buyer,
Gallery Bookshop, 1980-2006
Independent Business Management Coaching and Consulting
Goal oriented assessment and overview, Identifying needs related to efficient utilization of space, staff and tools in order to increase productivity & profitability, streamline procedures, improve sales and customer service. This will include implementation of intelligent and transparent daily processes and focused attention to special projects.
...with my business; she has helped me look at my business goals and missions with a new set of eyes. Her talents at insight, organization and management have given me the ability to step back from my business and take an objective look at what's working and what isn't. She has allowed me to build the courage necessary to move forward in these difficult times, and to keep me focused on my goals."
Robert Goleman
Owner,
Hortus Botanicus, Nursery and Gardens
Linda brings logic, fun and the promise of collaborative success through her engaging approach to the development of systematic procedures and measurements that boost productivity, employee retention and profit.
Linda Pack‘s ability to interpret business needs through the eyes of the customer and stakeholders is one of her key strengths; her eye for detail in both retail and back office systems allow others to achieve both company and individual goals."
Kristy Tanguay Cole,
Tasting Rooms Manager,
Breggo Cellars
Custom Designed, Trackable, Paper-Based Retail Systems including Forms & Procedures.
You don’t want a computerized inventory system? You have one, but can’t make it work for you and it’s worse than having none? And what do you do when the power goes out? Rediscover the reassurance and accountability of the clearly defined and user-friendly paper trail! Specifically designed to suit your business needs and increase sales and customer satisfaction.
...informative client letters, and appropriate letters back to the state notifying them of complete compliance while simultaneously improving my professional position."
Marilou Brewer
Traditional Naturopath
Increase the Quality of Your Customer Service Now!
Download a FREE "CUSTOMER ITEM REQUEST FORM"
Give the people what they want!
From February 2011 to June 2013, as Executive Director of Noyo Food Forest, Linda dedicated her proven leadership skills and expertise in management to the non-profits's remarkable mission to promote healthy and sustainable change for our local food system.
"I have appreciated the opportunity to help move the organization forward by creating organizational stability and raising awareness of Noyo Food Forest in our community and beyond.
I was also proud to find such a dedicated group of people to work with," Linda said, referring to the Noyo Food Forest's Board of Directors, staff, and amazing volunteers." It was a pleasure to see the fruits of your energy and efforts literally feeding and strengthening our community."
Independent Business Workshops
Check the calendar for upcoming dates for these empowering workshops.
BEING IN CHARGE
(a 2-hour Workshop in Leadership for Independent Business Owners and Managers)
Your name is on it. It had better be good. How do you get there? Topics covered will include definition of tasks, organization and preparation, communication skills, defining the Big Picture, how to delegate, politics, power issues and personal style.
At the culmination of this workshop, each participant will have delineated and written two critical documents:
1. Their own job description, describing the duties, responsibilities, & tasks they must personally undertake to achieve the success of their enterprise.
2. The unwritten contract between themselves and those they lead.
Sign me up!
DOING BETTER RETAIL CLINIC
(a weekend workshop in Principles and Practices for Independent Businesses)
Develop tools for prosperity. A small investment of time can reap big rewards for your business. Bring your real life questions to this fast, smart clinic and get practical results you can use. Topics covered will include customer service systems, store design, merchandising & promotion, backroom functions (purchasing, receiving & returns), staff training, motivation and team building and much more.
Time will be devoted each session to individual problem solving.
Sign me up!
TIME MANAGEMENT
(a useful 2 hour Results-Oriented Workshop)
You need more time – to keep up with the latest technologies, to develop and implement more effective promotions, to supervise necessary improvements, to train your employees, to connect with your family, to do your laundry, to eat – the list never ends. This hands-on workshop will teach general organizing principles in combination with specific exercises that will explore and improve your personal organizational style.
You will leave this workshop with tools enabling you to achieve immediate and tangible results.
Topics addressed will include:
1. How to prioritize in order to organize
2. How to make your workspace work
3. How to structure your day, week, month and year
4. How to multitask without losing your mind
5. How to achieve a sense of accomplishment each day
Sign me up!